Former Chief Information Officer - Suddenlink
Business and Information Technology Executive with over 30 years of experience. Specializing in Mergers & Acquisitions and aligning technology and business strategies to deliver innovation, business growth, and operational performance. Accomplished at building collaborative teams and partnerships across the organization along with 3rd party partners to deliver quantifiable results. Resourceful leader in planning, execution, and accountability.
Former Chief Information Officer, for Cequel3/Suddenlink for nearly 14 years. Responsibilities included setting Suddenlink’s IT strategy and ensuring it aligns with overall business strategy. During my tenure, have overseen building the IT department to support Suddenlink growth from a start-up to one of the nation’s top cable providers, now supporting approximately 1.6 million customers and more than 6,500 employees.
Bob's role was responsible for all aspects of the company’s IT department, including enterprise systems for financials, human resources, billing, mediation, telephony back office, data warehousing, big data and business intelligence, public websites, eCommerce for both residential and commercial customers, Suddenlink’s customer portal, custom applications (web and mobile), knowledge management, workforce management, and database management. In addition, responsible for company-wide IT infrastructure for data centers, internal local and wide area networks, Information Security, desktop support, and an employee service center. The enterprise Program Management Office is set up and run out of the IT Department for enterprise-wide, large-scale, cross-functional initiatives for new products and M&A integration.
Before Suddenlink, Bob was Partner-In-Charge of Enterprise Technology National Practice for Grant Thornton, LLP/Hitachi Consulting where he set the strategy for the services provided, which included:
Enterprise Strategy – Defining business strategy and aligning engagements to meet strategic objectives
Enterprise Architecture – Define technology architecture required to meet strategic objectives
Advanced Technology – Leverage Internet technologies to achieve strategic objectives in eCommerce and other key areas.
Developed business case to start new practice focused on Internet Technologies in 1995
Grew practice from startup in 1995 to over 200 consultants in 10 cities in 2000.
Successfully delivered on transformational engagements across many industries.
Grew practice to largest practice at Grant Thornton.