Founder - Alpha Leonis Consulting
Michael, an accomplished leader and entrepreneur, has worked in, built and led successful organizations and businesses in the domains of Innovation, Service Design, Business Transformation & Customer Experience. He has helped numerous organizations in Retail, Healthcare, Financial Services, Biotechnology, Agriculture and Insurance craft cutting-edge, cross-channel experience strategies, digital innovations, business process improvements and organizational transformations for the customer and workforce since the late 90’s.
In the early 2000’s Michael grew, from scratch, a 55-employee division within Citi focused on Technology & Business Process Transformation. In 2008, he joined a global technology & consulting firm, Ascendant, as a Business Unit Executive and late-stage partner to build a successful Digital Strategy and Customer Experience division and contributed to the scale of the company to its $110MM annual revenue and successful sale in 2012.
During this time he also participated in shaping and building a $60MM roll-up strategy with three Denver based consulting firms and agencies. In 2012, Michael focused on the St. Louis marketplace and co-founded Chaotic Kingdom, a nonprofit company solely focused on giving back to charities (environmental, animals and humanity) through donations of proceeds, event support and charitable event fundraising generated through apparel and product sales. He also co-founded XperienceLab, a management consultancy helping clients achieve innovation, customer experience strategy and business transformation goals through insight and lean human-centered methods. XperienceLab was sold in 2017.